A professional first impression
Custom greetings, an auto attendant and IVR menus help callers find the right department.
One plan. A complete phone system.
Built around your business.
Ready for your next call.
Give customers a clear path to the right person, and give your team the tools to answer well.
Get calls to the right people
Extensions, ring groups, call transfers and basic call queueing keep your team connected.
Stay on top of messages
Voicemail-to-email helps your team follow up when a call can’t be answered.
Fax without the fax machine
One virtual fax server is included. Add more when your business needs them.
Your numbers come with you
We coordinate your number port and prepare the phone system before the transfer.
We keep it maintained
Penguin handles phone firmware and system maintenance, so it isn’t another task on your list.
More than a phone on a desk.
Your calls. Your flow. Our team.
Follow a customer calling your business: they choose Sales, your sales team’s phones ring, and Jamie answers.
Your callers
Calling your business numberPublic phone network
Connects phone calls between providers
PENGUIN cloud
Your greeting. Your call routing.YOUR OFFICE · SALES TEAM
Alex
Jamie
Taylor
Your sales ring group
Ready for the callYOUR BUSINESS GREETING
“Thank you for calling.”
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It starts with a customer.
A customer calls your business number.
Your greeting, menu options and call routing are configured around your business.
COMING TO PENGUIN
What if the next step was a conversation?
Meet Penguin Engage, our AI agent in development, designed to answer questions from your business information and connect callers with your team.
White-glove onboarding
Your system, configured.
Your team, ready.
Work with an engineer on the call flow, greetings and extensions that fit your business. We configure the system from start to finish and coordinate the port.
Your phones arrive ready for you or your IT team to connect, with Penguin’s in-house support team available to help. Prefer local installation assistance? Where available, we can introduce an independent IT partner, with installation quoted separately.
Your office number.
Beyond your desk.
Add the Penguin softphone service for desktop and mobile calling using your business extension.
$5per license / month
Optional service, separate from the included desk-phone features.
Explore Penguin SoftphoneA better phone setup starts here.
See what your business phone service could cost.